{"id":218,"date":"2026-01-13T10:05:25","date_gmt":"2026-01-13T09:05:25","guid":{"rendered":"https:\/\/www.hoteldelavallee.com\/?page_id=218"},"modified":"2026-02-19T11:03:28","modified_gmt":"2026-02-19T10:03:28","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.hoteldelavallee.com\/en\/politique-de-vie-privee\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"218\" class=\"elementor elementor-218\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bca92cf e-flex e-con-boxed e-con e-parent\" data-id=\"bca92cf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-124b4d9 elementor-widget elementor-widget-heading\" data-id=\"124b4d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c0fdfee elementor-widget elementor-widget-text-editor\" data-id=\"c0fdfee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"2440\" data-end=\"2616\">This privacy policy informs users of the site <a class=\"decorated-link\" href=\"http:\/\/www.hoteldelavallee.com\/en\/\" target=\"_new\" rel=\"noopener\" data-start=\"2514\" data-end=\"2537\">www.hoteldelavallee.com<\/a> how their personal data is collected and processed by :<\/p><p data-start=\"2440\" data-end=\"2616\">\u00a0<\/p><p data-start=\"2618\" data-end=\"2820\"><strong data-start=\"2618\" data-end=\"2632\">SAS FRANEL<\/strong><br data-start=\"2632\" data-end=\"2635\" \/>19A rue de Ch\u00e2tillon - 35000 Rennes<br data-start=\"2670\" data-end=\"2673\" \/>RCS Rennes 343 101 374<br data-start=\"2695\" data-end=\"2698\" \/>SIRET 343 101 374 00043<br data-start=\"2721\" data-end=\"2724\" \/>Share capital: \u20ac7,622.45<br data-start=\"2751\" data-end=\"2754\" \/>Telephone: 02 99 46 94 00<br data-start=\"2780\" data-end=\"2783\" \/>Email : <a class=\"decorated-link cursor-pointer\" href=\"mailto:contact@hoteldelavallee.com\" rel=\"noopener\" data-start=\"2791\" data-end=\"2818\">contact@hoteldelavallee.com<\/a><\/p><p data-start=\"2822\" data-end=\"2995\">(hereinafter \u00abthe Company\u00bb), as data controller, in accordance with Regulation (EU) 2016\/679 of April 27, 2016 (RGPD) and applicable French legislation.<\/p><h2 data-start=\"3002\" data-end=\"3039\"><br \/>1. Personal data collected<\/h2><p data-start=\"3041\" data-end=\"3150\">In connection with the operation of the site and the activity of the H\u00f4tel de la Vall\u00e9e, the Company may collect :<\/p><ul data-start=\"3152\" data-end=\"3493\"><li data-start=\"3152\" data-end=\"3171\"><p data-start=\"3154\" data-end=\"3171\">Full name ;<\/p><\/li><li data-start=\"3172\" data-end=\"3191\"><p data-start=\"3174\" data-end=\"3191\">Email address ;<\/p><\/li><li data-start=\"3192\" data-end=\"3217\"><p data-start=\"3194\" data-end=\"3217\">Phone number ;<\/p><\/li><li data-start=\"3218\" data-end=\"3239\"><p data-start=\"3220\" data-end=\"3239\">Postal address; ;<\/p><\/li><li data-start=\"3240\" data-end=\"3300\"><p data-start=\"3242\" data-end=\"3300\">Booking and stay information ;<\/p><\/li><li data-start=\"3301\" data-end=\"3329\"><p data-start=\"3303\" data-end=\"3329\">Billing data ;<\/p><\/li><li data-start=\"3330\" data-end=\"3380\"><p data-start=\"3332\" data-end=\"3380\">Data transmitted via contact form ;<\/p><\/li><li data-start=\"3381\" data-end=\"3451\"><p data-start=\"3383\" data-end=\"3451\">Browsing data (IP address, browser, pages viewed) ;<\/p><\/li><li data-start=\"3452\" data-end=\"3493\"><p data-start=\"3454\" data-end=\"3493\">Data from cookies and tracers.<\/p><\/li><\/ul><p data-start=\"3495\" data-end=\"3605\">Mandatory information is indicated at the time of collection. Failure to do so will prevent your request from being processed.<\/p><h2 data-start=\"3612\" data-end=\"3643\"><br \/>2. Purposes of processing<\/h2><p data-start=\"3645\" data-end=\"3679\">Data is collected for :<\/p><ul data-start=\"3681\" data-end=\"4004\"><li data-start=\"3681\" data-end=\"3721\"><p data-start=\"3683\" data-end=\"3721\">Managing contact requests ;<\/p><\/li><li data-start=\"3722\" data-end=\"3784\"><p data-start=\"3724\" data-end=\"3784\">Management of reservations and accommodation services; ;<\/p><\/li><li data-start=\"3785\" data-end=\"3838\"><p data-start=\"3787\" data-end=\"3838\">Administrative, accounting and tax management; ;<\/p><\/li><li data-start=\"3839\" data-end=\"3898\"><p data-start=\"3841\" data-end=\"3898\">Improving the site and the user experience; ;<\/p><\/li><li data-start=\"3899\" data-end=\"3980\"><p data-start=\"3901\" data-end=\"3980\">Sending commercial information, subject to prior consent; ;<\/p><\/li><li data-start=\"3981\" data-end=\"4004\"><p data-start=\"3983\" data-end=\"4004\">Audience measurement.<\/p><\/li><\/ul><h2 data-start=\"4011\" data-end=\"4044\"><br \/>3. Legal basis for processing<\/h2><p data-start=\"4046\" data-end=\"4072\">Treatments are based on :<\/p><ul data-start=\"4074\" data-end=\"4362\"><li data-start=\"4074\" data-end=\"4140\"><p data-start=\"4076\" data-end=\"4140\">on the performance of a contract or pre-contractual measures ;<\/p><\/li><li data-start=\"4141\" data-end=\"4172\"><p data-start=\"4143\" data-end=\"4172\">on a legal obligation; ;<\/p><\/li><li data-start=\"4173\" data-end=\"4215\"><p data-start=\"4175\" data-end=\"4215\">the Company's legitimate interest; ;<\/p><\/li><li data-start=\"4216\" data-end=\"4362\"><p data-start=\"4218\" data-end=\"4362\">on the user's consent when required (notably for non-essential cookies and commercial communications).<\/p><\/li><\/ul><h2 data-start=\"4369\" data-end=\"4420\"><br \/>4. Cookie management and consent (Axeptio)<\/h2><p data-start=\"4422\" data-end=\"4510\">The site uses a cookie consent management solution provided by Axeptio.<\/p><p data-start=\"4512\" data-end=\"4535\">This solution enables :<\/p><ul data-start=\"4537\" data-end=\"4782\"><li data-start=\"4537\" data-end=\"4599\"><p data-start=\"4539\" data-end=\"4599\">to obtain the prior consent of users; ;<\/p><\/li><li data-start=\"4600\" data-end=\"4653\"><p data-start=\"4602\" data-end=\"4653\">accept or refuse cookies by category ;<\/p><\/li><li data-start=\"4654\" data-end=\"4698\"><p data-start=\"4656\" data-end=\"4698\">keep proof of consent ;<\/p><\/li><li data-start=\"4699\" data-end=\"4782\"><p data-start=\"4701\" data-end=\"4782\">block non-essential cookies until consent has been given.<\/p><\/li><\/ul><p data-start=\"4784\" data-end=\"4877\">Cookies that are strictly necessary for the operation of the site are deposited without consent.<\/p><p data-start=\"4879\" data-end=\"5005\">Analytical, advertising and social networking cookies are only activated with the user's explicit consent.<\/p><p data-start=\"5007\" data-end=\"5125\">Users can modify their preferences at any time via the cookie management module accessible on the site.<\/p><h2 data-start=\"5132\" data-end=\"5163\"><br \/>5. Data recipients<\/h2><p data-start=\"5165\" data-end=\"5251\">Personal data is intended for use by the Company's authorized internal departments.<\/p><p data-start=\"5253\" data-end=\"5466\">It may be transmitted to technical service providers involved in site management (hosting, maintenance, reservation solution, Axeptio consent management solution, analytical tools).<\/p><p data-start=\"5468\" data-end=\"5611\">These service providers act as subcontractors and are contractually bound to ensure data confidentiality and security.<\/p><h2 data-start=\"5618\" data-end=\"5656\"><br \/>6. Transfers outside the European Union<\/h2><p data-start=\"5658\" data-end=\"5860\">If certain service providers are located outside the European Union, the Company ensures that these transfers are framed by appropriate guarantees in accordance with Articles 44 et seq. of the RGPD.<\/p><h2 data-start=\"5867\" data-end=\"5894\"><br \/>7. Shelf life<\/h2><p data-start=\"5896\" data-end=\"5980\">Data is kept for a period proportionate to the purposes for which it is to be used:<\/p><ul data-start=\"5982\" data-end=\"6192\"><li data-start=\"5982\" data-end=\"6042\"><p data-start=\"5984\" data-end=\"6042\">Prospective customers: 3 years from last contact; ;<\/p><\/li><li data-start=\"6043\" data-end=\"6129\"><p data-start=\"6045\" data-end=\"6129\">Customer data: duration of the contractual relationship plus legal deadlines; ;<\/p><\/li><li data-start=\"6130\" data-end=\"6163\"><p data-start=\"6132\" data-end=\"6163\">Accounting data: 10 years ;<\/p><\/li><li data-start=\"6164\" data-end=\"6192\"><p data-start=\"6166\" data-end=\"6192\">Cookies: 13 months maximum.<\/p><\/li><\/ul><h2 data-start=\"6199\" data-end=\"6225\"><br \/>8. Data security<\/h2><p data-start=\"6227\" data-end=\"6382\">The Company implements appropriate technical and organizational measures to ensure the security and confidentiality of personal data.<\/p><h2 data-start=\"6389\" data-end=\"6418\"><br \/>9. User rights<\/h2><p data-start=\"6420\" data-end=\"6457\">In accordance with the RGPD, you have:<\/p><ul data-start=\"6459\" data-end=\"6700\"><li data-start=\"6459\" data-end=\"6483\"><p data-start=\"6461\" data-end=\"6483\">a right of access ;<\/p><\/li><li data-start=\"6484\" data-end=\"6517\"><p data-start=\"6486\" data-end=\"6517\">a right of rectification ;<\/p><\/li><li data-start=\"6518\" data-end=\"6547\"><p data-start=\"6520\" data-end=\"6547\">a right to erasure; ;<\/p><\/li><li data-start=\"6548\" data-end=\"6577\"><p data-start=\"6550\" data-end=\"6577\">a right of objection ;<\/p><\/li><li data-start=\"6578\" data-end=\"6610\"><p data-start=\"6580\" data-end=\"6610\">a right to limitation; ;<\/p><\/li><li data-start=\"6611\" data-end=\"6644\"><p data-start=\"6613\" data-end=\"6644\">a right to portability ;<\/p><\/li><li data-start=\"6645\" data-end=\"6700\"><p data-start=\"6647\" data-end=\"6700\">the right to withdraw your consent at any time.<\/p><\/li><\/ul><p data-start=\"6702\" data-end=\"6780\">\u00a0<\/p><p data-start=\"6702\" data-end=\"6780\">You can exercise your rights by writing to :<br data-start=\"6748\" data-end=\"6751\" \/><a class=\"decorated-link cursor-pointer\" href=\"mailto:contact@hoteldelavallee.com\" rel=\"noopener\" data-start=\"6751\" data-end=\"6778\">contact@hoteldelavallee.com<\/a><\/p><p data-start=\"6782\" data-end=\"6843\">Proof of identity may be requested if necessary.<\/p><p data-start=\"6845\" data-end=\"6925\">You also have the right to lodge a complaint with the CNIL.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Politique de vie priv\u00e9e La pr\u00e9sente politique de confidentialit\u00e9 informe les utilisateurs du site www.hoteldelavallee.com des modalit\u00e9s de collecte et de traitement de leurs donn\u00e9es personnelles par : \u00a0 SAS FRANEL19A rue de Ch\u00e2tillon \u2013 35000 RennesRCS Rennes 343 101 374SIRET 343 101 374 00043Capital social : 7 622,45 \u20acT\u00e9l\u00e9phone : 02 99 46 94 [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-218","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.hoteldelavallee.com\/en\/wp-json\/wp\/v2\/pages\/218","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hoteldelavallee.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hoteldelavallee.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hoteldelavallee.com\/en\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hoteldelavallee.com\/en\/wp-json\/wp\/v2\/comments?post=218"}],"version-history":[{"count":22,"href":"https:\/\/www.hoteldelavallee.com\/en\/wp-json\/wp\/v2\/pages\/218\/revisions"}],"predecessor-version":[{"id":3314,"href":"https:\/\/www.hoteldelavallee.com\/en\/wp-json\/wp\/v2\/pages\/218\/revisions\/3314"}],"wp:attachment":[{"href":"https:\/\/www.hoteldelavallee.com\/en\/wp-json\/wp\/v2\/media?parent=218"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}